Title for Staff to be used in the communication templates for Text and Email. This way we have the ability to put in our email/text templates . .Hi this is Justine, the Front Desk Coordinator . .or Hi, this is Ella your Virtual Assistant.
Having a title for staff allows for better customization of the email/text templates . .letting the person know that they may not be speaking with a real person . .or that the front desk is working on it, or that they are indeed speaking directly with the patient care coordinator or the manager.
