Overview

You can now preview how your emails will actually appear across different email clients with the new Inbox Preview feature in the email builder.

Instead of relying on standard desktop or mobile previews, you can see how your emails render in real inboxes, including Gmail, Outlook, Apple Mail and more, so you can catch rendering issues before your emails reach customers.

🌟 What's New

📧 Real Email Client Previews

• Preview how your email appears in email clients like Gmail, Outlook and Apple Mail.
• See actual email rendering, captured from the real client, instead of relying only on simulated desktop, tablet or mobile previews.
• Preview as a specific contact to see your email with their personalized details filled in.

🖥️ Preview Across Multiple Email Clients

• Select the email clients you want to test, or start with the popular ones we've picked for you.
• Filter by device (web, desktop, mobile) and mode (light, dark), and pin the clients you check most so they're selected every time.
• Compare layouts across clients to spot inconsistencies in formatting, images and design.
• Open any preview full size and move between clients for a detailed inspection.

🔍 Identify Rendering Issues Before Sending

• Catch Outlook rendering issues, dark-mode inconsistencies and Gmail content clipping before your emails reach recipients.
• See your email's estimated size, with a warning if Gmail will clip it.
• When you edit the email, Inbox Preview shows which previews need updating, so you're never reviewing an old version.

🛠️ How to Use

1. Go to Settings > Labs and turn on Inbox Preview.
2. Open an email in the email builder or the AI editor.
3. Click Inbox preview in the toolbar, or open it from Preview & test.
4. Select the email clients you want to test.
5. Click Preview email, then review each client's preview as it comes in.

🎯 Why It Matters

• Better Email Experience: Make sure emails look as intended across different email clients.
• Fewer Rendering Issues: Find layout and formatting problems before sending.
• Higher Campaign Quality: Send polished, professional-looking emails with confidence.
• Simpler Testing: Test email rendering right inside the email builder, without switching to external tools.

📍 Availability

Available in the email builder and the AI editor under Inbox Preview, after you turn it on in Labs.

💡 Good to Know

• Each sub-account has a set number of inbox previews. Failed previews aren't counted, so you can retry right away.
• Learn more: Inbox Preview help article