AI template generator for WhatsApp

Create WhatsApp message templates from a plain description, right inside AXCRM. Describe your use case, like a payment reminder or a delivery update, and AI drafts a template aligned with Meta's rules, complete with GHL variables you can personalize before you submit.

> Describe what you want to say and get a drafted, pre-categorized template you can review and submit, instead of building it field by field.

What's new

AI drafting from a plain description

• New entry point: Under Create Template, choose AI Template.

• Describe, don't build: Give your scenario and audience, and AI drafts the template for you, complete with GHL variables ready to personalize.

Built-in categorization and checks

• Auto categorization: AI classifies the draft as Utility, Marketing, or Authentication, the same categories Meta uses to apply its messaging rules.

• Inline validation: As you draft, you get recommendations on length, formatting, and policy fit before you submit to Meta.

Fully editable before submit

• You stay in control: Edit the copy, variables, and CTAs, then submit to Meta for approval when it looks right.

How to use

1. Go to CRM → WhatsApp → Templates → Create Template → AI Template.

2. Describe your use case and audience.

3. Review the AI-drafted template, its category, and the validation hints.

4. (Optional) Edit copy, variables, and CTAs.

5. Submit for Meta approval.

Why this matters

Meta applies different messaging rules by template category, and Utility templates are not subject to the same per-user marketing frequency limits that Marketing templates are. Getting the category and formatting right before you submit means fewer surprises at approval and send time. The AI template generator drafts with that categorization built in and flags formatting or policy issues while you write, so review happens up front instead of after a rejection.

Open CRM → WhatsApp → Templates, choose AI Template, and draft your next template from a description.